What if I want to return my purchase?
If the product you purchased is defective, contact us and we will instruct you as to what needs to be done. ( replacement / refund or what ever ). Within 10 days if the product you purchased is not what you thought you were buying or you changed your mind, we will be happy to allow you to return any item that is unused and still packaged in the original box. We have a restocking charge and you will be required to pay the return freight. Contact us for details at such time.

How does the Access Roll-up Cover or LiteRider work?
Simply release the auto-latch and roll the cover to the front of your pickup. The bars and bows are attached to the cover and roll up with it. Once the cover is rolled up to the back of the cab, secure it with the quick release straps. To close the cover, simply roll it back to the tailgate, over-center the roll-up/tensioning bar into the strikes and the auto-latch holds it securely in place. For additional security, push the slide-locks into place. Then, seal the sides with your hand.

What is the difference between the Access Roll-up Cover and the LiteRider?
Both covers offer the same great roll-up style design. The LiteRider is our standard model and the Access Roll-up Cover is our premium model. The Access Roll-up Cover comes with a thumb dial direct tension adjustment, super heavy duty cover, and 1-1/2" side sealing system. It is our best seller. The LiteRider has thumb dial tension adjusters, a Heavy-Duty cover and a 1" side sealing system. The material is tougher and stronger than any other cover made. However the Access Cover is even stronger. The Access Roll-up Cover has been manufactured since 1988 and is "the proven truck cover that keeps working for you™".

Can I get toolbox edition in the LiteRider?
No, it is only offered in the access cover series.

Why are the ACCESS & LiteRider Roll-up Tonneau Covers the tightest made?
For a few reasons: 1. Angled Roll-up Bar: The unique roll-up bar over-centers into the strikes, pulling the cover tight from front to rear. Giving you the tightest soft cover made. Plus the cover is wrapped around the anodized aluminum roll-up bar for better styling and a tight seal over the tailgate. 2. Adjustable Tension: The tension adjusters allow you to fine tune the cover tension with the turn of a dial. Giving you control over your cover tension, not the weather. No tools are needed. Just turn the dial to tighten your cover and feel good knowing you have the tightest cover made.

Will the Access Roll-up Cover or LiteRider keep my pickup bed dry?
Our covers are waterproof and our rails come with a closed cell gasket attached to the sides. However, your tailgate is not sealed like your doors. We suggest that you purchase the optional TrailSeal Tailgate Gasket for that. On some pickup models the stake pockets may need to be covered.

Does the Access or LiteRider Roll-up Cover increase my gas mileage?
With the Access or LiteRider in the closed position, your pickup's aerodynamics are improved, which can result in increased mileage and handling.

Are the Access Roll-up Cover & LiteRider Lockable?
The Access and LiteRider Roll-up Covers come with slide-locks. The optional tailgate lock is needed to lock the tailgate.

Will the Access Cover or LiteRider shrink in the cold or stretch in the heat?
Our material is flexible at 40 below and is stretch and shrink resistant. The actual material is rip stop nylon weave with a vinyl coating. It tightens in the sun and relaxes in the shade.

Will the Access Cover or LiteRider work with other accessories such as bed liners, bed caps, bed rails, toolboxes, and cab spoilers?
Special toolbox Access Cover models are available for late model full size pickups. The Access cover or LiteRider have a Specially Engineered Slanted (angled) Rail Design delivering more function and style. It is Accessory Friendly- allowing plenty of room for bed rails, while still allowing you room to seal the cover. Easier Operation-The slanted design makes opening and closing the cover easier and longer lasting. The heavy-duty rails are durable and the Sleek Appearance contours to the design of the truck bed. Plus if you like accessories check out the all new CargoBox. It is designed specifically for pickup trucks with Access or LiteRider Covers.

What size toolbox will the Access Toolbox Edition work with?
This cover will fit most 20"-21" over-the-rail style toolboxes and comes with all the features of the Access Roll-up Cover. Each kit includes a sealing header bar adaptable for most 20"-21" over-the-rail toolboxes.

How does the Access Cover or LiteRider install?
They install with clamps. A professional installer can install our covers in about 10 minutes. However, plan about 10-45 minutes at home depending on your experience and model. The units are package for a fast easy at home installation with clamps specifically designed for the covers and your pickup.

Can I install my Access Cover or LiteRider?
Yes, the instructions are clear-cut. If you do need assistance, call 1-800-233-4655 between 9-5pm CST. Our customers overwhelmingly say "it was simple and easy to install".

Can I adjust the tension of the Access Cover or LiteRider?
YES, The direct dial tension adjusters allow you to fine tune the cover tension with the turn of a dial. Giving you control over your cover tension, not the weather. No tools are needed. Plus there are no moving parts to fail or springs to corrode.

How long will the cover material last?
The life expectancy is determined by how well you take care of it. The Access Cover material heavy-duty and double coated. It is the most expensive. It is tougher, more durable and proven than any other cover. The LiteRider Cover material is tough as well. The LiteRider material is still tough. Just note as tough as the Access material. However, how you care for the cover, will determine just how long it will last. We suggest that you use PPC Formula 2 Cleaner/Protectant to increase the longevity of your cover.

How long will the side hook & loop sealing system last?
It has been tested and proven to provide years of service in all four seasons. It is tested - proven - and guaranteed.

Will the Access Cover or LiteRider work with 5th Wheels?
YES. Simply roll up the cover to the front of your truck and secure it with the quick release straps.

What is the warranty?
Both the access cover and the LiteRider carry a limited lifetime warranty. See owners manual for details.